Because our products are perishable, we follow a no-return policy. However, we want you to have a delightful experience, so if there’s an issue, we’ve got you covered.

Refunds/Replacement are eligible if:

• The product is damaged during transit

• You receive the wrong item

• The quality is not up to standard

What to do:

• Email us at hello@purvamfresh.com within 24 hours of delivery

• Include photos of the product and order ID

Refunds Process:
Once reviewed and approved, refunds will be processed within 5–7 working days via the original mode of payment. In some cases, we may offer store credit or a replacement.

Note:
Refunds are not issued for personal taste preferences or delays caused by incorrect delivery info provided by the customer.