Refund Policy

We stand behind every product we deliver.

1. Eligibility

You may request a refund or replacement if:

• Product is damaged during transit
• Incorrect item is delivered
• Product quality is compromised

2. Timeframe

Requests must be raised within 7 days of delivery.

3. Process

Email us at:
📧 hello@purvamfresh.com

Include:

• Order ID
• Photos of the product (if applicable)

4. Resolution

We will:

• Offer a replacement OR
• Issue a refund to your original payment method

5. Non-Returnable Items

Due to the nature of food products:

• Opened/consumed items may not be eligible unless defective